OBS Global: Webinar
How Agentic Artificial Intelligence Is Transforming Customer Experience
REGISTER HERE
How Agentic AI is Transforming CX and Contact Centers is a virtual event designed for CX, contact center, and AI leaders who want to stay ahead in today’s rapidly evolving customer engagement landscape.
This session will provide insights and strategies for leveraging Agentic AI to improve customer experience, empower agents, and optimize contact center operations.
This event is particularly relevant for:
- AI & CX Leaders: Business leaders shaping customer journey strategies across voice, chat, digital, and hybrid channels, looking to harness the latest in Agentic AI and automation to deliver faster, more personalized, and consistent experiences
- Contact Center & Operations Leaders: Executives responsible for agent performance, workflows, and customer interactions who want to explore how AI agents can boost efficiency, accuracy, and customer satisfaction
- Technology & Integration Leaders: Professionals tasked with connecting IT, CRM, and communication systems who are seeking seamless ways to integrate AI-driven solutions while maintaining trust, transparency, and governance
- Professionals Looking to Grow: Individuals eager to expand their knowledge, explore innovative AI solutions, and strengthen their organization’s CX strategies with measurable impact
Speakers:
Duane McKaig, Sr. Enterprise Solution Consultant, Five9
Chris Theriault, Senior Director, Customer Engagement, OBS Global
REGISTER HERE
Date and Time
Tuesday Dec 9, 2025
1:00 PM - 2:00 PM CST
Location
Virtual
Fees/Admission
Free
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